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Access to all online Member Services will be unavailable due to scheduled maintenance on Sunday, December 13 from 1am – 7am.
For immediate assistance, please call 1-866-593-8626.
AAA Carolinas/About AAA/AAA Cares

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AAA Cares

We’re lifting more than cars. We’re lifting spirits & giving hope.

At AAA, helping every day is ingrained in all that we do. AAA Cares is how we work with local organizations to spread awareness and support those in need in the communities where we live, work and play. We created a fleet of specially designed AAA tow trucks – each one representing a charitable organization. With each tow, a portion of the proceeds will go toward the organizations they represent.

At AAA, helping every day is ingrained in all that we do. AAA Cares is how we work with local organizations to spread awareness and support those in need in the communities where we live, work and play. We created a fleet of specially designed AAA tow trucks – each one representing a charitable organization. With each tow, a portion of the proceeds will go toward the organizations they represent.
AAA Cares

Charity Truck Wraps

We have created a fleet of specially designed tow trucks – each one representing a unique charitable organization. These tow trucks hit the roads working as usual, but also help generate awareness and support. With each tow, a portion of the proceeds will go toward the organizations they represent.

Recent Events

Making Strides Against Breast Cancer

This is the first truck we launched as part of the AAA Cares program in 2012.
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American Cancer Society

Melissa D. Bryant

Travel Sales specialist | Apex, NC
“In 2015, I started working as a travel specialist for AAA in Apex. I had just finished a year of surgeries, radiation and chemotherapy. That October was my one year anniversary of surviving breast cancer, so my family and I joined the AAA Carolinas team for the Making Strides Walk. Not all women are as lucky as I was and the American Cancer Society provides help through mobile mammograms, in the support we need outside of medicine and during treatment. Making Strides specifically is such a great support system. It means a lot to me that I work for a company that really cares. Breast cancer doesn’t have a typical age. I was diagnosed at age 32 and I know more women my age with breast cancer than I do who are over 50. It’s not just an older woman’s disease, and it doesn’t just affect people with a family history. If we can raise awareness for screening, getting checked younger, getting checked annually, then it’s worth it.“
“In 2015, I started working as a travel specialist for AAA in Apex. I had just finished a year of surgeries, radiation and chemotherapy. That October was my one year anniversary of surviving breast cancer, so my family and I joined the AAA Carolinas team for the Making Strides Walk. Not all women are as lucky as I was and the American Cancer Society provides help through mobile mammograms, in the support we need outside of medicine and during treatment. Making Strides specifically is such a great support system. It means a lot to me that I work for a company that really cares. Breast cancer doesn’t have a typical age. I was diagnosed at age 32 and I know more women my age with breast cancer than I do who are over 50. It’s not just an older woman’s disease, and it doesn’t just affect people with a family history. If we can raise awareness for screening, getting checked younger, getting checked annually, then it’s worth it.“

Make-A-Wish

Central and Western
North Carolina

The AAA partnership with Make-A-Wish goes back a decade to 2009 when AAA Travel began working with the organization to plan travel for wishes. The Make-A-Wish tow truck was the second to hit the road in 2013.

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“When Make-A-Wish came on board as a partner, they needed assistance planning and coordinating their trips abroad and to more far reaching destinations. We planned a lot of really cool trips. Make-A-Wish kids are very creative and they think of really fun things.

There was a girl who wanted to go to Paris to make macarons. All she wanted to do was to learn how to make them. Working with our travel partners and with Make-A-Wish, we coordinated to have a class in France in someone’s apartment, a really hands-on experience. And then the chef at a French pastry place in Charlotte coordinated with his friends in Paris and they set her up with additional meals and excursions there as well. It was really cool to bring it full circle, from the South End all the way to Paris.”

“When Make-A-Wish came on board as a partner, they needed assistance planning and coordinating their trips abroad and to more far reaching destinations. We planned a lot of really cool trips. Make-A-Wish kids are very creative and they think of really fun things.

There was a girl who wanted to go to Paris to make macarons. All she wanted to do was to learn how to make them. Working with our travel partners and with Make-A-Wish, we coordinated to have a class in France in someone’s apartment, a really hands-on experience. And then the chef at a French pastry place in Charlotte coordinated with his friends in Paris and they set her up with additional meals and excursions there as well. It was really cool to bring it full circle, from the South End all the way to Paris.”

Special Olympics

Special Olympics
of North Carolina

Bud McCants, ERS Towmark Operations Supervisor, named the Special Olympics truck after his son Zachary.
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“When AAA brought this truck out, I just made a comment that I would love to have Zach’s name on it. And they did it. That meant a whole lot to me and I think Zach got a big thrill out of being able to go to Raleigh in it for the opening ceremonies. You could just see the smile on his face, being able to ride in a truck that was named after him. I’m just so proud of him and I want to thank AAA for caring and being there for the Special Olympics.”

Special Olympics North Carolina held its first Games in 1970 with 400 participants and has since grown to be recognized globally as one of the largest Special Olympics programs in the world. Nearly 40,000 children and adults with intellectual disabilities participate in Special Olympics North Carolina.

“When AAA brought this truck out, I just made a comment that I would love to have Zach’s name on it. And they did it. That meant a whole lot to me and I think Zach got a big thrill out of being able to go to Raleigh in it for the opening ceremonies. You could just see the smile on his face, being able to ride in a truck that was named after him. I’m just so proud of him and I want to thank AAA for caring and being there for the Special Olympics.”

Special Olympics North Carolina held its first Games in 1970 with 400 participants and has since grown to be recognized globally as one of the largest Special Olympics programs in the world. Nearly 40,000 children and adults with intellectual disabilities participate in Special Olympics North Carolina.

Paralyzed Veterans Of America

AAA announced its partnership with Paralyzed Veterans of America during a Veteran’s Day event in 2014.
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“When AAA announced PVA as part of our AAA Cares program, we brought the new truck to HQ and asked our employees that were veterans to show up in uniform or just be there to represent AAA. That really meant a lot to me. Veterans share a common bond that is hard to describe. We are also humble almost to the point of neglecting ourselves because we think what we did was ‘following orders’ or ‘that’s what anyone in that position would do.’ In reality, no matter how big or how small the role we performed, it served a greater purpose than ourselves. For AAA to select a charity like PVA shows that AAA does care about veterans. That makes me very proud to be a part of AAA.

AAA to me represents a sense of community and helping others. I think that’s why we have such a great partnership with PVA. Veterans don’t usually ask for help. Even veteran organizations don’t always ask, so for us to seek this relationship out, cement it, value it, and represent it the way we have truly shows what makes AAA a great organization.”



“When AAA announced PVA as part of our AAA Cares program, we brought the new truck to HQ and asked our employees that were veterans to show up in uniform or just be there to represent AAA. That really meant a lot to me. Veterans share a common bond that is hard to describe. We are also humble almost to the point of neglecting ourselves because we think what we did was ‘following orders’ or ‘that’s what anyone in that position would do.’ In reality, no matter how big or how small the role we performed, it served a greater purpose than ourselves. For AAA to select a charity like PVA shows that AAA does care about veterans. That makes me very proud to be a part of AAA.

AAA to me represents a sense of community and helping others. I think that’s why we have such a great partnership with PVA. Veterans don’t usually ask for help. Even veteran organizations don’t always ask, so for us to seek this relationship out, cement it, value it, and represent it the way we have truly shows what makes AAA a great organization.”

Habitat For Humanity Of Charlotte

AAA Insurance has been building houses with Habitat for Humanity of Charlotte for years and the first Habitat branded tow truck hit the road in 2019.
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“I organized the first Habitat for Humanity event at AAA Carolinas, which was initially done as both team-building event and to connect with and serve others in our community. Once the word got out that we were planning an event, we received an overwhelming amount of support from other individuals in our organization that wanted to participate. This shows one of the best things about AAA Carolinas and its people—we are always willing to help others.

One of the greatest things about Habitat is that you get personally involved with fulfilling the homeowner’s dream by putting in sweat equity. Working side by side with the family who will live in home and getting to know their stories, dreams, and aspirations is inspiring. Having all levels of the organization involved brings our employees, teams and company closer together because it gives people a chance to develop relationships that wouldn’t have existed if not for the event. And at the end of the day, it makes us realize that despite what our role may be at work…we all have the same purpose and simply put it, it is to serve.”

“I organized the first Habitat for Humanity event at AAA Carolinas, which was initially done as both team-building event and to connect with and serve others in our community. Once the word got out that we were planning an event, we received an overwhelming amount of support from other individuals in our organization that wanted to participate. This shows one of the best things about AAA Carolinas and its people—we are always willing to help others.

One of the greatest things about Habitat is that you get personally involved with fulfilling the homeowner’s dream by putting in sweat equity. Working side by side with the family who will live in home and getting to know their stories, dreams, and aspirations is inspiring. Having all levels of the organization involved brings our employees, teams and company closer together because it gives people a chance to develop relationships that wouldn’t have existed if not for the event. And at the end of the day, it makes us realize that despite what our role may be at work…we all have the same purpose and simply put it, it is to serve.”

Ronald McDonald House of Charlotte

AAA began its partnership with RMH of Charlotte - the house that love built - in 2019.
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“As of October 2020 I will be a 25 year acute lymphoblastic leukemia survivor who required a bone marrow transplant my senior year of high school. During my treatment in Boston (5.5 hours from our home in upstate NY), my family was able to stay at a Ronald McDonald House for almost 5 weeks while I underwent this lifesaving treatment. A long stay with an undetermined timeframe in a Boston hotel would have been crippling financially for my family, as well as cold and impersonal. The impact of being able to stay at the house, a true home, with access to laundry, warm meals and assistance at any time of the day or night surrounded by others going through the same thing at no cost to us was priceless for my already taxed and stressed family.

The support that I receive in my endeavors with RMH of Charlotte from my AAA family is truly humbling and I am so grateful. From donating financially through the RMH “Sport a Shirt” Campaign and “AAA Casual for a Cause” to allowing AAA team members to volunteer on RMH Meal Teams during business hours and sponsoring a project valued at about $45,000 through Apparo to provide the house with a top to bottom Technology Assessment, AAA has gone above and beyond anything I could have hoped for. “



“As of October 2020 I will be a 25 year acute lymphoblastic leukemia survivor who required a bone marrow transplant my senior year of high school. During my treatment in Boston (5.5 hours from our home in upstate NY), my family was able to stay at a Ronald McDonald House for almost 5 weeks while I underwent this lifesaving treatment. A long stay with an undetermined timeframe in a Boston hotel would have been crippling financially for my family, as well as cold and impersonal. The impact of being able to stay at the house, a true home, with access to laundry, warm meals and assistance at any time of the day or night surrounded by others going through the same thing at no cost to us was priceless for my already taxed and stressed family.

The support that I receive in my endeavors with RMH of Charlotte from my AAA family is truly humbling and I am so grateful. From donating financially through the RMH “Sport a Shirt” Campaign and “AAA Casual for a Cause” to allowing AAA team members to volunteer on RMH Meal Teams during business hours and sponsoring a project valued at about $45,000 through Apparo to provide the house with a top to bottom Technology Assessment, AAA has gone above and beyond anything I could have hoped for. “