AAA Auto Buying | FAQS

We are a concierge car buying service for AAA Members. With our team of automotive experts, you can completely skip the hassle of a car dealership.

You can contact us by phone at 1-866-710-6226 or online with your preferences, requirements and details and we’ll handle your purchase from there. We have access to just about any vehicle, new or pre-owned, and will shop our network for the best value for you. We then present you with options, and if accepted, move forward with the purchase of the vehicle.

We will arrange to have the vehicle delivered to your door with all necessary paperwork in-hand and can complete the paperwork in your driveway or at your kitchen table. It’s the easiest auto purchase you will ever make. We can also handle financing on your behalf with our preferred lenders, provide extended protection coverage as well as GAP insurance at your request. We can also provide DMV concierge service as needed so all you have to do is enjoy your new vehicle.

Yes. We house our pre-owned cars in different location, but we can bring the vehicle you’d like to test drive to our headquarters in Charlotte, NC, or have someone meet you at a location of choice.

We do not charge any upfront cost for our services. We charge a one-time $225 processing fee at the time of purchase.

All of the necessary paperwork involved in the sale will be in the possession of the delivery driver. You can complete the paperwork on your kitchen table and normally, depending on questions you might have, it should take no more than 30 minutes.

• New cars: Once you select the type of vehicle you want, we work to find the best car at the best price. We may visit new car showrooms and arrange a test drive for you at a dealer nearest to your home. We can also arrange delivery of the vehicle so you can test drive it at your convenience. Depending on these circumstances, the process from selection to delivery can take anywhere from a few days to a few weeks.

• Pre-owned cars: When you choose your car and we secure it for you, we have it checked bumper to bumper at a AAA Car Care Center to ensure all systems are operating as intended. If there happens to be an issue, you will never see that car! We want you to have the assurance that the pre-owned vehicle you selected is road-worthy and ready for use. You are also welcome to test drive it at delivery.

All our pre-owned cars go through a thorough multi-point inspection at AAA Car Care and also come with a 3-month/3000-mile AAA warranty.

Yes, you must be a AAA Member. However if you’re not, a first year membership is free when you buy your car of choice through AAA Auto Buying.

We have a team of drivers trained to deliver the cars to your home or office. These team members will review the car details with you at delivery.

See our Extended Service Plan FAQ here.