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    Approximately 95% of auto insurers and 85% of homeowner insurers use insurance credit scores when rating a risk. AAA Insurance also considers the insurance credit score. In order to receive our most competitive rate, your insured must consent to allowing us to pull their insurance credit score. Please help your insured understand by allowing us […]

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    People often feel powerless when natural disasters like hurricanes strike, but if you’re armed with knowledge ahead of time, you’ll be fully prepared before, during and after the storm. What to do Before a Storm: Plan your family’s evacuation route and have an emergency plan. Having a plan is the first step to staying safe. Determine […]

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    One of the many exciting things we’ve been working on at AAA Insurance is how to help you retain your customers. Over the last 60 days we have been researching and tracking how customers respond when they are contacted after their policy has cancelled. Our research shows us that customers would prefer to hear directly […]

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    Last month AAA made some enhancements on how we communicate billing to your customers. To further improve the customer experience we collaborated with a company called Relay to launch a text messaging program. These text messages are set up to deliver 2 separate messages to your customers. First message is to notify them that their […]

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    Summer vacation season means more individuals and families setting out on road trips of all kinds. It is the perfect time to review your customer’s policies to make sure they are covered. Statistics indicate that distracted driving from phone use occurs most frequently during the summer; nearly 8 percent more than any other time of […]

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